SUPPORT FOR YOUR LAPTOP

ABOUT THIS PAGE

This page is for those people who have been given a laptop refurbished by Bristol Waste Welcome to your new laptop, we hope that it helps you to learn and stay in touch during the difficult time. On this page we have collected resources for learning as well as guidance to help keep you safe when browsing the web. We know you’re probably keen to get started but please look at the keeping safe information and using data information below before getting started. If you have any technical concerns you can look at the help section lower on this page.

GETTING ONLINE WITH DATA

One of the things that we want to stress to you is to be careful of how much data you are using online. Data is just a way of counting how much you have used the internet. Just like your kettle uses more electric than a light bulb some activities can use a lot more data than others. The figure we need to check is our ‘data allowance’ which is typically measure in GB (or ‘Gigabytes’) and has nothing to do with your connection speed (typically in MB which is a measure of how fast you can use up your data).

As companies have the ability to charge you for using more than your agreed allowance we would recommend you check with these companies if you have limited WiFi. If you do it is best to try to limit your usage.

Support during Lockdown – details of how some companies are offering more during lockdowns

Examples of data usage (these are rough estimates and can vary on the speed of your connection)
1000KB = 1MB
1000MB = 1GB

Low usage
Email: 75KB
Email attachments: 1-10MB

Medium usage
Whatsapp audio call: 12MB per hour
Web surfing: 50MB per hour

High Usage
Zoom: 1 – 2GB per hour
Youtube: 2- 16GB per hour

WIRED INTERNET AND WiFi

If you internet is provided by a landlord then speak to them directly about any concerns over usage. If you have a contract with any company, check their website for Covid updates and terms. Many of these providers have removed their data caps during COVID-19 meaning you can surf without restrictions. It is best to call your provider or check their website though to see if this applies to you. Some links are provided below

BT

Sky

Plusnet

TalkTalk

Virgin.

MOBILE DATA

Mobile internet is internet provided by a mobile phone or MiFi device. This is when a company provides you with a sim card and the data comes through mobile telephone radio towers (not to be confused with WiFi which also uses radio but is just a way of connecting to nearby wired internet). Your mobile device will have a variety of tools to control your usage but it is even more important to check your contract with your provider as mobile phone bills can become very expensive if you exceed your agreed limit.

Control your usage on iPhones and Android

EE

Vodafone

Three

O2

Lebara

If you need to find a contract to let you study from home we would recommend a pay as you go unlimited contract which can be had for around £25 per month from Lebara or Vodafone. This is expensive but, if you choose the pay as you go option, doesn’t tie you in to a contract and could help you get through this difficult time. A separate device called a MiFi can be purchased, this lets you plug the sim card into it and provides WiFi in your house.

Don’t forget

Using BBC iPlayer, Youtube or other video resources can run through your data very quickly and rack up a bill.
  • Bristol Skills English – Videos, quizzes and tutorials for English topics.
  • Word Trip – iOS appAndroid app. – Great little fun word game. Free but with adverts
  • English with Emma – Great English lessons focused on speakers of other languages
  • Read books together, or write own comic strip / short story and illustrate it
  • Learn the spellings of tricky words
  • Look up and learn 10 new words a day and write a sentence using each new word in context.
  • Word games, crosswords, scrabble, puzzles
  • SpellTower – iOS app. Fun and free spelling , crossword game
  • Audible – Audible stories is a selection of free audio books for kids, no login. This is  fantastic!
  • Words for Life Fun and free online learning
  • Digital Parenting – Excellent advice from Vodafone about balancing online use for your kids.
     
  • Scratch Jr – Learn to code, basic lessons for kids
     
  • CodingGame – Advanced lessons in coding based on making games
     
  • Educate in VR – If you’re lucky enough to have a PSVR, Oculus or other headset try out this list with the kids. For my money I’d get Titans of Space
     
  • Why not video chat friends and family? Maybe the grandparents could set a small lesson in the afternoon.
  • Savvy Shopping – Our guide to cheap and easy meals on a budget
  • Sport England – #StayInWorkOut, some guidance and ideas for keeping fit at home
  • Yoga Fareham – Free Yoga classes for adults and family classes. Free but accepting donations
  • School of SOS – Free Dance classes live streamed through Instagram and on Zoom
  • PnP Arcade –  Board games to print out and play with your kids. Many are free
  • Joe Wicks – Great exercise routines for all ages.

CONFIDENT COMMUNICATORS

‘IF YOU NEED HELP OR SUPPORT YOU CAN CALL CHILDLINE ON 0800 11 11’