When you visited the first page there are many things that may have happened but the most common attack is simply to fool you that you are actually on the banks website. There are several things to note here:
- This webpage could easily have been made to look 100% the same as your real banks website (we haven’t done so as we would have had to copy trademarked images which a scammer is not going to worry about)
- All the links on the page would work; either the scammer copies the target website or they simply have the links go straight to the genuine website
- Typically the only indication that it is not the correct website would be the address bar at the top of the page (which reads here http//:communitylearningwest.net…).
The last item in that list is the ONLY way you can check you are on a genuine website and sadly even that can sometimes be tricked. Scammers can pick a website name which look superficially the same as the genuine bank or they may be able to use malware or a compromised web connection (i.e. you may be in an coffee shop sharing a connection) which can allow them to have your computer accept the connection as genuine. It is possible to verify this but this requires a lot of checking.
The simple way to be much safer is DO NOT CLICK LINKS in email. If an email urges you to log into your bank account simply go to your bank in the normal way and avoid clicking any links you’ve been supplied with.